- Click the following link to install RV Exchange: http://admin.reversevision.com/setup/setup.exe - Run the downloaded file and follow the prompts to complete the installation. - How to install Crystal Reports - Step by Step: https://support.reversevision.com/hc/en-us/articles/205057639-Crystal-Reports-Installation

If you are coming from another company or you entered the wrong Encompass ID Right Click on your Encompass Smart Client icon. Click "Open Containing Folder" scroll down till you find "removeuac" click ok and remove UAC. once done you can open the Smart Client and enter the correct or new ID.